If we take market as sea, then quality is ship and brand is sail. Quality is the eternal subject of an enterprise. To an enterprise, it is the key point to gain success, most powerful weapon to gain market and best issuance to keep customer loyalty. Quality equals benefits and interests. Konosuke Matsushita, the founder of Panasonic Company, once said, there are only 100 scores or 0 in product quality. And American entrepreneur Hershdy said it is the best advertisement to provide customer high quality products.
Without quality, there would be no future for an enterprise. Quality is the most direct reflect of an enterprise’s comprehensive strength. Managers’ cognition and determination determined the quality awareness of employees. ERA holds up the quality concept of “Quality is life to enterprise”. We highly value the building of quality culture.
With advantage in product quality, ERA has become High-Tech Enterprise in Shenzhen, member unit of Shenzhen Quality Association and member unit of Shenzhen Quality Inspection Association. ERA drew in Japan & Germen management factors, non-difference management concept and delicate quality system to build quality, environment and food safety management systems. ERA has passed GMP, SN/T1443.1, ISO9001 and ISO22000 certification. The QC department, which is independent with more than 20 staff members, is controlling product quality from every step to guarantee quality of end products.
Inscription by General He Yaodong, former Logistics Department Commissar of Guangzhou Military Region
1. QC Policy & Target
2. QC System
ISO 9001: 2008 Food Quality Management System
ISO 22000: 2005 Food Quality Management System
SN/T 1443.1 Food Quality Management System
GMP for Health Food
ISO 9001: 2008 Cosmetics Quality Management System
GMPC for Cosmetics
3. QC Policy
QC department has set up below quality safety management system and documents: Policy & Target, Post Responsibility System, Hygiene Quality Brochure, Process Document, Purchasing Policy, Production Process Management, Process Critical Point Control, Product protection System, Inspection Management System, Failed Product Management System, Sales Account Management System, Unsafe Food Recall System, Food Safety Accident Treatment System, Employee Health and Training Management, Customer Complain Acceptance System, Food Safety Risk Monitoring & Evaluation System, Food OEM Production Management System and Production Records for latest 2 years.
ERA laboratories are equipped with advance devices. Health Food lab covers an area of 200 square meters and cosmetics lab 300 square meters. By physical, chemical and microbiological tests, we control product qualities from raw material, half-finished products to end products. ERA tests all the required testing items by state regulations and laws to make all end products are qualified.
ERA works with many 3rd party certification organizations, like Guangdong Quality Supervision and Testing Court, Shenzhen Quality Supervision and Testing Court, Shenzhen Institute of Metrology inspection, China Certification &Inspection Group Shenzhen Branch, CTI, SGS and so on.
6. QC Flow
7. QC Method
QC 7 skills: IQC, IPQC, FQC, OQC, QA,QE, TQC
Six Sigma, TQC, 4M1E, SQC Statistical Techniques
Experiment Plan, Sampling Plan, FMEA, QC-STORY
Quality Assurance Team for Main Customers
GMP Self-inspection Team
Packing Material Inspection Office